Monday 20 September 2010

Is there such thing as a mobile landline?

Yes there is! Today, we received our first batch of SIM cards that compliment our IP telephone systems. Now, not only can you have extensions at home or office but now the extension can be carried in your back pocket in the form of a mobile phone! You can also benefit from mobile data and text messages in the same way as a mobile phone except they can orginate from your landline number.

This is a huge milestone for Firbanks and our communications. Have you ever encountered a problem whereby you leave the office but feel that you should divert your desk phone only to find that where you are visiting is in a basement and has lousy mobile coverage? This can have an impact on your main number if your main line includes your desk phone within your hunt group as your mobile voicemail will be sucking in those messages and not allowing your colleagues to attend the calls.

Now that the switchboard integrates directly with a mobile SIM, there is also an element of intelligence that can route calls correctly and prevent things such as this from occuring. We will keep you updated with our testing and we hope to be able to provide our VOIP customers with the service very shortly.

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